Managed service

Managed AI, the way you already buy everything else that matters.

One secure AI workspace for your whole company, run by our team: an allowance on every seat, a ceiling you set, work your people can share, a record of what AI is being used for, and new workflows every month.

Managed AI is a managed service. ScaleSight AI runs a secure, company-wide AI workspace for the client: seats that each carry a monthly usage allowance, a spending ceiling the client sets, one shared place to work instead of personal accounts, a report on what kinds of work the company is handing to AI, and new templates, agents, and workflows from ScaleSight AI’s team every month. Pricing is per seat plus usage. It is not flat and it is not unlimited.

Buying accounts is not an AI plan. Most companies find that out the expensive way: a few personal subscriptions on expense reports, client information pasted into tools nobody sanctioned, and no answer to what any of it costs.

Managed AI replaces that with one workspace, one invoice, and a team whose job is the part software cannot do: setting the allowances, reading the usage report with you, and building what the report says is worth building.

What you are actually buying

Contain the risk. Compound the return.

Four jobs, in two halves. Two bound what AI costs and what it is allowed to touch. Two make sure something builds up instead of resetting every time somebody starts over. Under each one, we say which part is yours and which part is ours.

Contain the risk

The money and the judgment, bounded before any of this scales.

What AI costs and what it is being used for are the two things that get away from a company quietly. Both are bounded first, because nothing else is safe to encourage until they are.

01

Set the budget, then split it across the teams.

ScaleSight AI sets each team’s monthly allowance, watches it while the month is running, and holds total spend under a ceiling you set.

The problem

Ask what AI costs the company this year and the honest answer is a shrug and a number that moves every month. Three people expense their own ChatGPT Plus. Marketing put a team plan on somebody’s card. Two more are on free accounts and never mentioned it. Nobody is doing anything wrong, and nobody can tell you the total.

ScaleSight AI prices managed AI per seat plus usage. Each seat carries a monthly usage allowance, and you set the ceiling on total spend. Our team sets the allowance for each team and department at setup, reviews it against real use every month, and brings you the changes worth making. You see spend by team and by department while the month is still running.

  • Per seat plus usage, said out loud. Seats are the predictable part of the bill. Usage is the part that moves, and it moves inside a ceiling you set. ScaleSight AI is not flat and it is not unlimited, and you hear that before the contract rather than on the first heavy invoice.
  • You decide who gets a seat. A seat costs money, so you seat the people whose work happens on a screen. In a manufacturer or a field services business that is usually the office. ScaleSight AI recommends going a little wider than the people who asked loudest, because useful patterns often come from people who would never have asked, and then reports which seats went unused so you can drop them.
  • Different teams, different allowances. Sales writing proposals all day draws more than finance closing the month. ScaleSight AI sets an allowance for each team and department at setup, and changes it when the work changes. Budget follows the work, not headcount.
  • We watch the allowances, you approve the changes. ScaleSight AI flags which team is close to its allowance while the month is still running and brings you one recommendation: raise that team, move unused allowance across from another, or leave it alone. You approve. You do not have to monitor anything.
  • Cheaper models for routine work. Nothing ScaleSight AI builds is tied to one AI vendor. Routine drafting runs on whichever model does it well for the least money, and the expensive models are kept for work that needs them. It is one of the levers that keeps a month’s work inside its allowance.
  • One bill instead of nine. The scattered personal subscriptions come off the expense reports. What replaces them is a seat charge you can predict and a usage charge you can watch, on one invoice, under a ceiling you chose. ScaleSight AI builds the list of what can be canceled during setup.
02

Know what AI is being used for, and who checks it.

ScaleSight AI reports the kinds of work your company hands to AI, by department, and writes down where a person signs off before anything leaves the building.

The problem

You already know people are using AI. What you do not know is what for, or whether anybody is checking the answer. Tidying up meeting notes and helping price a six month production run look identical from where you sit. One of those is harmless and one of those is your margin.

Because the work happens in one place, ScaleSight AI can report what kinds of work are going through the workspace, by department, in plain language, and review that report with you. Our team also defines the review points: which outputs a named person checks, and what AI is not allowed to do unsupervised.

  • What the work is, by department. ScaleSight AI reports the categories of work going through the workspace, ranked, so you can decide what to standardize and what to stop. It covers work inside the workspace. Anything still happening on a personal account outside it is invisible, which is the practical argument for moving it in.
  • Where a person signs off. AI gets things wrong. Anything with money or a customer on the other end gets a review point: quotes, estimates, pricing, client-facing documents, anything with a number in it. ScaleSight AI writes down, per workflow, what the AI does, what the person checks, and what the AI does not do on its own.
  • Reporting you can act on. A login count tells you how often somebody opened an app. It does not tell you what went through it. ScaleSight AI reports the kinds of work, which is the thing you can make a decision about.
  • Rules set once, applied in the workspace. Who can use what, and which connected sources they can reach, configured once by ScaleSight AI instead of relying on everybody remembering a policy. A rule can control access and sources. It cannot read intent, so it works alongside the review points rather than replacing them.
  • Security posture, stated correctly. ScaleSight AI runs on a SOC 2 Type II audited platform, hosted in AWS US regions, with each customer tenant isolated, no training on your data, and outbound calls to model providers under near zero retention settings. We send those written terms before you sign, and we say plainly which certifications are held by the underlying platform and which by ScaleSight AI as a company, because a security questionnaire will ask and the two are not the same thing.
  • Something to hand your customers. When a customer contract, an insurer, or a security questionnaire asks how you use AI on their data, you answer from the workspace record and the written platform terms rather than from a policy document nobody has checked against reality.

Compound the return

Method that accumulates instead of resetting every time somebody starts over.

Once the downside is bounded, the question is whether anything builds up. Two things should: your people’s own working methods, which stop dying in private chat histories, and the library our team keeps adding to. Four automations and a renewal is where most of this ends. What we are building toward is people who keep finding the next one without being asked.

03

One place to work, so good method spreads.

ScaleSight AI sets up the shared spaces and shows your people how to publish the jobs worth keeping, so the next person opens a method instead of inventing one.

The problem

Somebody in your company has figured out how to get AI to write a genuinely good client proposal. It took them weeks of trial and error. Nobody else knows, because it lives in their private chat history, and plenty of people would rather not advertise that they used AI at all. When that person is on vacation, or leaves, it goes with them.

ScaleSight AI runs one workspace the company owns instead of separate personal accounts. Shared prompts, shared projects, and published templates are visible to colleagues and reusable by them. Our team also writes down in plain language what colleagues and administrators can see.

  • You choose what gets shared. What colleagues see is what a person puts in a shared space. Private work stays private to that person. ScaleSight AI writes this down during setup so you can say it out loud in a team meeting without guessing.
  • It stays when the person goes. How your estimator gets AI to help price a job belongs to the company once it is published, and it stays there when the laptop walks out the door.
  • New hires start where the company is. Somebody joining in month nine opens what the company has already worked out, on day one, instead of a blank box and a login.
  • Departments can borrow from each other. The way service answers a difficult customer email is most of the way to how sales answers a difficult customer email. In separate personal accounts, neither one ever finds out.
  • Nobody has to hide that they used AI. When AI is simply how the company works, there is nothing to defend. People who were quiet about it stop being quiet, and what they figured out gets used.
  • Your people, spreading their own work. This pillar is your team spreading its own work. New templates, agents, and workflows built by ScaleSight AI’s team are a separate thing, covered under Acceleration.
04

The library grows every month.

ScaleSight AI ships new templates, agents, and workflows into your workspace every month, most of them built for another company first, which is why they cost you nothing extra. Nothing built on your data leaves your workspace.

The problem

You have seen this movie with other software. There is a rollout, a training session, two enthusiasts, and by spring the licenses sit unused. AI is harder, because the tools keep moving and a workflow built in January drifts by September. Nobody at your company notices, because nobody at your company has AI in their job title.

ScaleSight AI’s team keeps building on the managed service. Some of what arrives is built from the jobs your own usage report ranks highest. Some of it is work that is the same in every business, built once and given to every client. Our team also re-points and re-tests what is already there as models and prices change.

  • New work every month. Working templates, agents, and workflows, handed over ready to use, whether or not anybody at your company thought to ask for them.
  • Shared library, private work. The library is the work that is the same in every business, built once and given to every client. Anything built on your documents, your data, or the specific way your company does a job stays in your workspace and is never shared with another client.
  • Built from what your people actually do. The usage report says which kinds of work come up most often in your company. Those are the ones ScaleSight AI builds first, so we are not guessing at your priorities.
  • Work that is the same in every business. Proposals, meeting notes, job postings, quotes, follow-ups, onboarding packets. ScaleSight AI builds those once and every client gets them, so you are not paying to solve a problem that has already been solved.
  • We maintain what we build. Models change and prices change, and a workflow that worked in January drifts. Re-pointing it to a better or cheaper model and re-testing it against the cases it was accepted on is our job on the managed service, rather than something you have to remember to schedule.
  • Training is included, and it is short. Somebody from ScaleSight AI shows your team how to use each thing we hand over, in short sessions we record so a new hire can watch them later. You do get training. You do not get a quarter-long change program.
  • Where the managed service ends and a project starts. In the managed service: templates, agents, and workflows that run inside the workspace on material you upload, plus maintenance. A separate AI Build Project: anything that connects to another system such as an ERP, CRM, or ticketing tool, anything that writes back into one, and anything that needs custom testing against your data. ScaleSight AI says which one it is in writing before work starts.

What is included

The workspace we run for you

Every seat includes all of this. There is no tier where the guardrails, the training, or the workflow building is the upgrade. Those are the service.

A single secure workspace

Every employee gets the leading AI models in one place, under your company’s name, in the browser, with single sign-on. No personal accounts, no separate bills, no company data on a consumer plan.

  • Multiple providers in one workspace, with each job routed to the model that does it best: images, live web research, long-document reasoning, or cheap bulk drafting
  • Single sign-on and role-based access control
  • Your documents, policies, and procedures available as context
  • Nothing to install: it runs in the browser

Assistants built on your business

Purpose-built assistants grounded in your own material, so answers come back in your language and match how your company actually does the work, instead of a generic model guessing.

  • Grounded in your documents, templates, and procedures
  • Built per department: finance, HR, sales, operations, support
  • Shared across the team, so good prompting is not one person’s secret
  • Updated as your documents and processes change

Workflows and agents

Multi-step work described in plain language and then run on demand or on a schedule. These are the recurring processes that span a few systems and eat an afternoon every week. Built model agnostic, so the model underneath can change without the workflow being rebuilt.

  • Research and summary briefs from sources you specify
  • Document, file, and contract analysis
  • Onboarding and offboarding checklists
  • Proposal, quote, and report drafting from your own templates
  • Intake triage and routing for support and sales queues

Administration and visibility

An admin portal that answers the questions an owner actually asks: who is using this, for what, is it worth what we are paying, and can I prove we are handling data properly.

  • Per-team and per-department usage reporting, plus which seats went unused
  • Real-time usage against the allowance, with alerts before the ceiling
  • Permission and approved-use-case management
  • Onboarding and removal tied to your existing identity provider

Data and security

Answers you can forward to your insurer

Every item below is part of what you are buying. If your industry has a specific obligation, bring it to the readiness review and we will map it explicitly.

  • SOC 2 Type II

    ScaleSight AI runs on a platform audited to SOC 2 Type II, with independent firms conducting regular penetration testing and external review. We send the written report terms before you sign.

  • Tenant isolation

    Your data is logically separated by tenant, organization, and user, and hosted in secured AWS data centers in the United States.

  • No training on your data

    Your prompts and documents are not used to train models. Outbound calls to external model providers are governed by agreements specifying near-zero retention and no training.

  • The AI cannot browse your history

    The part that answers a question (inference) is kept separate from the part that stores your past work. The AI only sees what is handed to it for that one question. It cannot go looking through your record on its own.

  • Access follows your rules

    Information stays reachable only by the people your own organizational settings permit, and access is administered centrally rather than per user.

  • Guardrails on use

    Approved use cases, style guidance, content filtering, and role-based permissions standardize what AI is used for and how its output reads.

Where companies start

The first things that go into production

Discovery finds these in your business. The pattern below is what they usually look like by department.

Finance

Invoice and statement review

Reads incoming documents, pulls the fields that matter, and flags what does not reconcile before it reaches a person.

HR

Policy and handbook answers

Answers employee questions from your actual handbook and policies, with the source passage attached, instead of another email to HR.

Sales

Proposal and quote drafting

Builds a first draft from your own templates and prior winning proposals, so the rep starts at eighty percent instead of a blank page.

Operations

Client onboarding checklist

Runs the standing onboarding sequence end to end, drafts the documents each step needs, and surfaces what is waiting on someone.

Support

Intake triage

Classifies and routes inbound requests, drafts the first response from prior resolutions, and escalates what genuinely needs a human first.

Leadership

Research and market briefs

Standing briefs on customers, competitors, and markets, assembled from sources you nominate and delivered on a schedule.

Each industry has its own version of this list. See managed AI for Columbus businesses, by industry.

The engagement

Six phases, from first conversation to steady state

  1. 01AI readiness review
  2. 02Governance and budget plan
  3. 03Workspace build
  4. 04First three use cases
  5. 05Launch and role-based training
  6. 06Quarterly review

What happens in each phase

Find out what AI is already costing you.

The readiness review is where every engagement starts. Where AI is already being used, what data it is touching, what it costs across the expense reports, and what it would take to bring it under control. You get the findings whether or not you go further.